The Role
Our Front Desk team is the first and last impression every patient experiences. You will manage appointments, billing and patient coordination at one of our Kollam, Kottayam or Thrissur clinics.
No medical background required — we train you on clinic SOPs, CRM workflows and communication scripts. What we care about is reliability, warmth and attention to detail.
Key Responsibilities
- Greet patients, schedule consultations and manage walk-ins
- Handle billing, receipts and insurance paperwork
- Maintain patient records in the CRM
- Coordinate with nursing and doctor teams for smooth patient flow
- Answer phone enquiries and respond to WhatsApp messages
Requirements
- Any graduate (preferably Commerce / Management)
- Fluent in Malayalam and English (Tamil a plus for Coimbatore)
- Basic computer literacy — MS Office, Google Workspace
- Warm, poised, patient-facing personality
Benefits
- Structured salary with monthly footfall-linked incentive
- Paid training, ESI, health insurance
- Clear growth path to Clinic Supervisor and Centre Head